MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
MTN Nigeria is recruiting to fill the below position:
Position: Senior Manager, Information Security
Job description
•Extract value from what we already have through divisional focused commercial activities such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.
•Innovation – identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product/process innovation, structural changes within division, etc.
•Maintain leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
•Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.
•Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc.
•Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at BPR) etc.
•Support the Shareholder return strategy by developing and implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
•Participate in the review of Business Processes (headcount, process optimisation etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
•Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
•Serve MTNN’s customers and provide solutions to improve the customer experience.
•Drive an increase in MTNN’s Net Promoters Score
•Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
•Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
•Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
•Partner with MTNN’s Ecosystem Partners to deliver business value.
•Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support strategy development and process optimization initiatives.
•Develop, publish, and maintain comprehensive company wide information privacy and security strategy, plans, policy, procedures, and guidelines.
•Develop process and policies on chain of trust agreements, business continuity, disaster recovery plans, audit and governmental compliance.
•Develop security awareness/program and act as primary control point during significant information security incidents.
•Advise Management on risk issues that are related to information security and recommend actions to support MTNN’s wider risk management programs.
•Direct the development and enforcement of information security and privacy policies in compliance with federal and telecommunication regulations and standards
•Monitor internal and external information security trends and convey relevant technical, operational and strategic security-related information to the management.
•Guide and prioritize MTNN investments infrastructure that impact security.
•Identify potential threats, vulnerabilities, and control techniques; and advise departmental system administrators appropriately.
•Ensure collaboration with IS service delivery and enterprise services teams to align security and enterprise architectures
•Co-ordinate IT security and risk management projects
•Manage security incident end to end to protect corporate data and secure IT assets
•Collaborate with divisions to facilitate risk assessment and risk management processes, with a view to identifying acceptable levels of residual risk
•Provide strategic risk guidance for IT projects, evaluations and recommend technical controls required
•Ensure implementation of procedures and plans to ensure business continuity and mitigate against security incidences and breaches
•Work with MTN Internal Audit to educate various departments within the organization on information security risks and audits in both ongoing and planned operations.
•Increase maturity level of security within the organisation through appropriate resource allocation, metrics and reporting framework that measures effectiveness of the program.
•Assist MTN units to investigate security breaches and pursue associated disciplinary/legal matters.
•Develop Information Security toolbox using vendor products, tools, and services related to information security.
•Generate report on MTN information security activities and compliance.
•Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
•Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
•Coach and train the Information Security team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
•Identify training and development needs and manage skills enhancement programmes for the information security team
•Extract value from what we already have through divisional focused commercial activities such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.
•Innovation – identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product/process innovation, structural changes within division, etc.
•Maintain leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
•Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.
•Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc.
•Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at BPR) etc.
•Support the Shareholder return strategy by developing and implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
•Participate in the review of Business Processes (headcount, process optimisation etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
•Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
•Serve MTNN’s customers and provide solutions to improve the customer experience.
•Drive an increase in MTNN’s Net Promoters Score
•Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
•Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
•Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
•Partner with MTNN’s Ecosystem Partners to deliver business value.
•Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support strategy development and process optimization initiatives.
•Develop, publish, and maintain comprehensive company wide information privacy and security strategy, plans, policy, procedures, and guidelines.
•Develop process and policies on chain of trust agreements, business continuity, disaster recovery plans, audit and governmental compliance.
•Develop security awareness/program and act as primary control point during significant information security incidents.
•Advise Management on risk issues that are related to information security and recommend actions to support MTNN’s wider risk management programs.
•Direct the development and enforcement of information security and privacy policies in compliance with federal and telecommunication regulations and standards
•Monitor internal and external information security trends and convey relevant technical, operational and strategic security-related information to the management.
•Guide and prioritize MTNN investments infrastructure that impact security.
•Identify potential threats, vulnerabilities, and control techniques; and advise departmental system administrators appropriately.
•Ensure collaboration with IS service delivery and enterprise services teams to align security and enterprise architectures
•Co-ordinate IT security and risk management projects
•Manage security incident end to end to protect corporate data and secure IT assets
•Collaborate with divisions to facilitate risk assessment and risk management processes, with a view to identifying acceptable levels of residual risk
•Provide strategic risk guidance for IT projects, evaluations and recommend technical controls required
•Ensure implementation of procedures and plans to ensure business continuity and mitigate against security incidences and breaches
•Work with MTN Internal Audit to educate various departments within the organization on information security risks and audits in both ongoing and planned operations.
•Increase maturity level of security within the organisation through appropriate resource allocation, metrics and reporting framework that measures effectiveness of the program.
•Assist MTN units to investigate security breaches and pursue associated disciplinary/legal matters.
•Develop Information Security toolbox using vendor products, tools, and services related to information security.
•Generate report on MTN information security activities and compliance.
•Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
•Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
•Coach and train the Information Security team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
•Identify training and development needs and manage skills enhancement programmes for the information security team
Job condition
• General working conditions
• May be required to work extra hours
• General working conditions
• May be required to work extra hours
Experience & Training
Experience:
10 years of progressive experience in computing and information security, including experience with Internet technology and security issues
• Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry
• Worked across diverse cultures and geographies advantageous
• Should have 5years experience with business continuity planning, auditing, and risk management,
• Experience with disaster recovery planning and testing, information assurance, auditing, risk analysis, business resumption planning, and contingency planning
Experience:
10 years of progressive experience in computing and information security, including experience with Internet technology and security issues
• Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry
• Worked across diverse cultures and geographies advantageous
• Should have 5years experience with business continuity planning, auditing, and risk management,
• Experience with disaster recovery planning and testing, information assurance, auditing, risk analysis, business resumption planning, and contingency planning
Training:
• ISO 27001
• CRISC
• CISM
• CISSP
• Val IT & Risk IT
• Basel 3/SOX / King 3 compliance
• CRISC
• CISM
• CISSP
• Val IT & Risk IT
• Basel 3/SOX / King 3 compliance
Minimum qualification
- BSc
Position: Human Capital Analyst
Job description
• Data gathering from a wide variety of sources, within and outside the organization, including social media and other public domains/platforms
• Interpreting data in line with Business strategy and communicating findings within and outside HR
• Communicating statistical analysis in a clear, precise, and actionable manner
• Support the business by maintaining a reliable framework for managing the workforce through the design, tracking and interpretation of operational metrics.
• Continuously research for ways to measure and report on HR Metrics consistent with the objectives of MTNN
• Analyze workforce, business and external data to uncover patterns and relationships and provide valuable insights to enable MTNN gain competitive advantage through its talent practices
• Develop statistical models to enhance decision quality in people management to achieve business objectives
• Drive quality assurance of HR data and enhance existing data sources.
• Carry out research on HR practices and benchmark MTNN HR practices internally and externally.
• Review processes and identify possible methods of assessment and indicators for measuring process performance.
• Track, monitor, analyse and report on key performance metrics using scorecards, dashboards, etc; also generating variances and trend analysis.
• Provide customized reports and data analysis as assigned by Senior Manager, Reward.
• Monitor implementation of HR Business Plan and report on completion.
• Drive implementation of technology enabled human resources processes.
• Data gathering from a wide variety of sources, within and outside the organization, including social media and other public domains/platforms
• Interpreting data in line with Business strategy and communicating findings within and outside HR
• Communicating statistical analysis in a clear, precise, and actionable manner
• Support the business by maintaining a reliable framework for managing the workforce through the design, tracking and interpretation of operational metrics.
• Continuously research for ways to measure and report on HR Metrics consistent with the objectives of MTNN
• Analyze workforce, business and external data to uncover patterns and relationships and provide valuable insights to enable MTNN gain competitive advantage through its talent practices
• Develop statistical models to enhance decision quality in people management to achieve business objectives
• Drive quality assurance of HR data and enhance existing data sources.
• Carry out research on HR practices and benchmark MTNN HR practices internally and externally.
• Review processes and identify possible methods of assessment and indicators for measuring process performance.
• Track, monitor, analyse and report on key performance metrics using scorecards, dashboards, etc; also generating variances and trend analysis.
• Provide customized reports and data analysis as assigned by Senior Manager, Reward.
• Monitor implementation of HR Business Plan and report on completion.
• Drive implementation of technology enabled human resources processes.
Job condition
• Standard MTNN working conditions.
• Open plan office.
• Field work: < 10% of total work hours
• Standard MTNN working conditions.
• Open plan office.
• Field work: < 10% of total work hours
Experience & Training
Experience:
Experience:
4 years’ work experience which includes
• 2 years in formal business analysis, or consulting / advisory role
• 2 years’ experience in Human Resources is desirable
• Previous work experience in applying Analytics/Statistics to business outcomes
• 2 years in formal business analysis, or consulting / advisory role
• 2 years’ experience in Human Resources is desirable
• Previous work experience in applying Analytics/Statistics to business outcomes
Training:
• Data Mining & Analysis
• Effective presentation skills.
• Effective communication skills.
• Effective business writing skills.
• Data Mining & Analysis
• Effective presentation skills.
• Effective communication skills.
• Effective business writing skills.
Minimum qualification
- BSc
Position: Trainers
Job description
• Assist in developing, delivering and evaluating learning and development solutions in accordance with the Systems Approach to Training design.
• Conduct training needs assessments, design and conduct learning assessment materials.
• Review feedback from training evaluation and the effectiveness of training and course outcomes and identify areas of improvement.
• Facilitate Learning Services training programmes and ensure adherence to set standards for an effective learning environment.
• Conduct “train the trainer” sessions for Learning Services training facilitators.
• Act on research outcomes on performance of various departments and Frontline Staff and draw up training plan in agreement with the recommendations of each research outcome.
• Attend to enquiries concerning Learning and Development issues in the organization.
• Assist in developing, delivering and evaluating learning and development solutions in accordance with the Systems Approach to Training design.
• Conduct training needs assessments, design and conduct learning assessment materials.
• Review feedback from training evaluation and the effectiveness of training and course outcomes and identify areas of improvement.
• Facilitate Learning Services training programmes and ensure adherence to set standards for an effective learning environment.
• Conduct “train the trainer” sessions for Learning Services training facilitators.
• Act on research outcomes on performance of various departments and Frontline Staff and draw up training plan in agreement with the recommendations of each research outcome.
• Attend to enquiries concerning Learning and Development issues in the organization.
Job condition
• Standard MTNN working conditions.
• Open plan office.
• Some mobility within Nigeria
• Standard MTNN working conditions.
• Open plan office.
• Some mobility within Nigeria
Experience & Training
Experience:
• 4 years experience of which 2 years in the training function of a reputable company
• Consulting experience would be an added advantage
Experience:
• 4 years experience of which 2 years in the training function of a reputable company
• Consulting experience would be an added advantage
Training:
• Systems Approach to Training (SATs)
• Effective presentation skills.
• Effective communication skills.
• Effective business writing skills.
• Adult Education strategies.
• Customer care/focus
• Project management
• Job analysis
• Systems Approach to Training (SATs)
• Effective presentation skills.
• Effective communication skills.
• Effective business writing skills.
• Adult Education strategies.
• Customer care/focus
• Project management
• Job analysis
Minimum qualification
- BSc
Method of Application
All qualified candidates should click here to apply online.
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